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Gamalogic Email Validation Integration with Intercom

Overview

This documentation provides a complete technical guide for integrating Gamalogic Email Validation with Intercom. Gamalogic and Intercom integration enables marketers, developers, and automation teams to maintain high quality email subscribers and improve campaign performance by seamlessly validating contacts stored in Intercom. Through secure OAuth2, Gamalogic import your Intercom subscribers, identifies invalid or risky email addresses, and updates your subscribers with actionable validation results.

Gamalogic connects to Intercom using a secure OAuth2 authorization flow. During authentication, you are redirected to Intercom’s official login page, where you grant Gamalogic temporary access to your Intercom data. No passwords are stored, and access tokens follow Intercom’s secure expiration policies.


1. Prerequisites

Before starting the integration, ensure you have:

1.1 Gamalogic Requirements

1.2 Intercom Requirements

  • An Intercom account (Admin or Manager-level access recommended)
  • Access to Intercom Subscribers and contact management features

2. Integration with Intercom

2.1 How Integration works?

Step 1

Navigate to the App Integrations section in your dashboard  https://app.gamalogic.com/dashboard/integrate

Step 2

Select the Intercom application and on the + button

Intercom Integration

Step 3 - Authorize Access with Intercom

You’ll be redirected to Intercom’s secure login page, where you can enter your Intercom credentials and grant the necessary permissions for Gamalogic to access and import your contacts and subscribers. Once the authorization is complete, you’ll be automatically redirected back to your dashboard to continue your workflow seamlessly.

Intercom OAuth

Step 4 - View Your Subscribers

  • After connection, you’ll see all your Intercom subscribers displayed with Contact count
Intercom Subscribers

Step 5 - Start Email Validation

  • 5.1 Choose an subscriber list to Validate

    • Review your subscribers and select which one to validate
  • 5.2 Check Credit Requirements

    • The system automatically checks if you have enough credits
    • Required credits = Number of contacts in the subscribers
    • If insufficient credits, you’ll be prompted to purchase more
  • 5.3 Initiate Validation

    • Click the “Validate” button next to your chosen subscribers
    • The button will change to “Initializing”
    • Validation process begins
Intercom Validation

Step 6 - Monitor Validation Progress

Real-time Monitoring:

  • Progress bar shows current status

Step 7 - Automatic Cleanup & Results

What Happens When Validation Completes:

Invalid and disposable Email Handling

  • Automatic unsubscribe from your original subscribers
  • Email notification sent to you

Understanding the Results

When updating contacts, use these recommended fields:

StatusAction
validKeep in the subscribers
not_validunsubscribed
is_disposableunsubscribed
is_catchallKeep in the subscribers
is_unknownKeep in the subscribers

Step 8 - Notification & Reporting

  • 📧 Email confirmation when process completes
  • 📊 Detailed report available in your History section
  • 🔍 Download results for complete audit trail

Step 9 - Review and Next Steps

  • Check Your Results
Intercom Results Intercom Detailed Results
  • Download CSV files with complete email by email results
  • Review the unsubscribed subscribers in your Intercom account

4. Invalid and disposable Workflow

Invalid and disposable emails should automatically:

  • Will marked as unsubscribed
  • Will be excluded from all future campaigns

5. Reporting & Monitoring

Track:

  • Validation success rate
  • Percentage of invalid emails
  • Disposable email patterns
  • Deliverability improvements over time

Use Intercom dashboards and Gamalogic history page https://app.gamalogic.com/dashboard/history to track the details


6. Contact

For support with integration:

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